Frequently Asked Question

Release Notes für die osTicket.com.de Versionen - ab v1.10
Last Updated 1 days ago

osTicket v1.12.2

Patches (osTicket.com.de-Versionen)

  • osTicket Free/Plus:
      Basis:
    • Korrektur: Die Baumstruktur im Auswahlfeld der Hilfethemen zeigte den Pfad der Hilfethemen mehrfach an
    • Korrektur: Mitarbeiter konnten keine internen Hilfethemen auswählen
  • osTicket Plus - zusätzliche Patches:
      Basis:
    • Korrektur: Text-Editor (redactor) Menüleiste konnte nicht bedient werden, wenn der Text länger war
    • Korrektur: die zusätzlichen Seiten (Pages) wurden nicht korrekt angezeigt, wenn beim Apache die Directive AllowPathInfo deaktiviert ist
    • Ticket-Antwort: Zwischengespeicherte Texte wurden nicht geladen, wenn das Ticket erneut geöffnet wurde
    • Korrektur: Validator - Leerzeichen sollen zu keinem korrekten validieren führen, wenn eine Eingabe erwartet wird
    • Korrektur: Ticket- und Aufgabendruck bei Kunden und Mitarbeitern zeigen nun die korrekte Uhrzeit des Drucks an
    • Korrektur: Zeiterfassungsfeld übersetzt (jQuery-Erweiterung)

Erweiterungen

  • issue: v1.12 Git MAJOR_VERSION (3f80266)

Korrekturen / Verbesserungen

  • issue: README.md osTicket Logo (7121043)
  • issue: README.md Image Size (8b90010)
  • issue: DatetimeField Remove Unused Vars / Use parseDateTime() (d9aa91b)

osTicket v1.12.1

Erweiterungen

  • issue: Queue Sort Title No Validation Error (029b0f2)
  • Issue: Tickets Visibility (60aa7b8)
  • task: Implement edit of task thread (394ddee)
  • Reformat Incorrect Reply-To Headers (e9dda94)
  • DatetimeField: Add jquery-ui-timepicker-addon (dbff3b2)
  • Add/Remove Collaborators Without Refresh (5a5044a)

Korrekturen / Verbesserungen

  • issue: API Unexpected Data Warnings (4f68eb9)
  • Double semicolon removed (bacd836)
  • Empty extra in list_items (1309a6c)
  • Issue: Ticket Alerts vs Dept Recipients (581f1f9)
  • issue: iFrame Single Quotes (4b59b4f)
  • issue: PDF Squares Instead Of Text (69c5095)
  • issue: Class Format Disposition Misspelling (1d3f1a3)

Performance und Sicherheit

  • Remove File Type Override (539d343)
  • Validate integrity of uploads (eba6fb9)
  • issue: Rogue Closing div Breaks HTML Thread Tree (3bb4c0a)
  • xss: Install Form (c3ba5b7)
  • security: CSV Formula Injection (9981848)
  • security: HTML File Browser Execution (Windows: Firefox/IE) (33ed106)

osTicket v1.12

Patches (osTicket.com.de-Versionen)

  • osTicket Free/Plus:
      Patch1:
    • Korrektur variable osTicket-Breite funktioniert wieder (nur Free-Version)

      Patch2:
    • Korrektur variable osTicket-Breite funktioniert wieder (nur Free-Version)
    • Neues Feature: API-Keys können nun nicht nur für eindeutige IPs angelegt werden, sondern auch für IPs mit Platzhaltern, Hostnamen und Regex-Ausdrücke
      Abteilungsauswahl ist nun alphabetisch sortiert.
    • Neues Feature: Hilfethemen werden als Baumansicht angezeigt, wenn es ein Feld zum Auswählen dafür gibt
    • Ticket-Übersichtsseiten: Abteilungsauswahl merkt sich die Abteilung für die aktuelle Sitzung
    • Variable %{ticket.time_total} für die Bearbeitungszeit nun in Vorlagen verfügbar
  • osTicket Plus - zusätzliche Patches:
      Patch1:
    • Korrektur Kundenverlauf verursachte einen Fatal Error
      Patch 2:
    • Korrektur beim Validieren von benutzerdefinierten Listen in Verbindung mit TypeAhead (Autovervollständigung)
    • Kundendaten-Telefon-Feld: Korrektur: Feldlänge wird beim validieren nun berücksichtigt, nicht mehr hardcoded bei min 7 Zeichen
    • Fehler 404 beim Laden der js-Sprachdateien behoben (client/footer.inc.php)

Erweiterungen

  • issue: Upgrader Wrong Guide Link (#4739)
  • iframe: Allow Multiple iFrame Domains (#4781)
  • variable: Complete Thread ASC or DESC (#4737)
  • issue: Strip Emoticons (#4523)
  • feature: ACL (Access Control List) (#4841)

Korrekturen / Verbesserungen

  • issue: Maxfilesize Comma Crash (#4340)
  • issue: System Ban List (#4706)
  • queues: Fix compatibility issues with newer jQuery (#4698)
  • filedrop: Fix file drag and drop (#4719)
  • issue: PHP 7.2 Plugin Delete (#4722)
  • issue: Local Avatar Annotation (#4721)
  • Selected Navigation Item (#4724)
  • Issue: Attachments on Information Fields (#4730)
  • issue: No Save Button On Quicknotes (#4706)
  • Issue: Duplicate Tickets in Closed Queue (#4736)
  • issue: APC CLI (#4731)
  • users: Fix seaching of users (#4741)
  • issue: Custom Column Org Link (#4755)
  • issue: Internal Note Ignored (#4745)
  • issue: PHP 7.2 Ticket Status (#4758)
  • issue: Canned Response Variables (#4759)
  • issue: FAQ Search Results (#4771)
  • issue: FAQ Return Errors (#4772)
  • Queue Columns (#4785)
  • issue: Duplicate Form Titles (#4788)
  • Issue: Exporting Tickets (#4790)
  • issue: Organizations Users Sort (#4806)
  • issue: Multilingual FAQ Category w/ Parent (#4812)
  • issue: Task Print PDF (#4814)
  • Issue: MPDF Export PHP < 7.0 (#4815)
  • Quick Filter Fixes: (#4728)
  • Assignment Restriction Issue (#4744)
  • Issue: Saving Checkbox Values (#4798)
  • Issue: Choosing Fields to Export (#4797)
  • oops: Thread Variable Fatal Error (#4820)
  • oops: Emojis Strip Korean (#4823)
  • issue: iFrame On Install (#4824)
  • Issue: Ticket Export Headers (#4796)
  • issue: Organization Ticket Export No Filename (#4825)
  • MPDF Issues (#4827)
  • issue: sendAccessLink On NULL (#4828)
  • issue: sendAccessLink On NULL v1.11 (#4829)
  • Update README.md (eccc57a, e5f4180)
  • issue: iFrame Single Quotes (#4844)
  • issue: Choice Validation Accept Punctuation (#4847)
  • issue: ACL Move To Inc Files (#4848)
  • Issues since v1.11 release (#4850)
  • PJAX: Increase default timeout (#4855)
  • Mime Decode - Encoded char (#4851)
  • MPDF Tasks (#4856)
  • issue: .eml/.msg Attachments (#4857)
  • issue: Task EstDueDate (#4862)
  • Bug fixes and enhancements for v1.11 (#4863)
  • Mailer: Allow for ability to pass -f option as from_address (#4864)
  • Ticket Link: Always return a link (#4865)
  • Minor Fixes (e628373)

Performance und Sicherheit

  • xss: XSS To LFI Vulnerability (#4869)
  • jquery: Update Again (#4858)

osTicket v1.11

Neue Funktionen

  • Release Ticket Assignment (d354e09)
  • Require Help Topic To Close Ticket (#4400)
  • Disable Collaborators On Reply (#4420)
  • Complete Thread Variable (#4613)
  • Public Mark As Answered/Unanswered (#4612)

Erweiterungen

  • Canned Response Select2 (#4311)
  • filters: Move to the ORM (3c1bc3d)
  • oops: New sessions require non-null data (0d58a28)
  • issue: IE White Screen Of Death (#4346)
  • Recipients Icon View Email Recipients for Users (8c707b5)
  • Collaborator Fixes: (a4de351)
  • Collaborator Thread Event for Web Portal: (0b34753)
  • Collaborator Tickets Visibility Fix: (98dc5d9)
  • thread: getId On Non-Object (e3b333e)
  • Email Recipients Revisited Corrections (731c9fe)
  • Ticket-View Collaborator Collapsible Fix: (7be98ee)
  • mailer: EmailAddress Object as Array (#4368)
  • collab: @localhost Mailer Error (#4380)
  • SavedSearch Fixup (eadccc2)
  • Help Topic Inline Save Fix: (00a3be2)
  • Email Name Format: (#4396, #4500)
  • issue: Saved Searches Flags (#4395)
  • queue: Improve queries necessary for rendering (#4342)
  • status: Allow Reopen (#4411)
  • Agent Default Queue: (#4412)
  • Referral Assignment Issue: (#4414)
  • Team Referral Check (#4415)
  • Implement 'Select Active Collaborators': (#4420)
  • Upgrader: Old search criteria (#4421)
  • Advanced Search: TicketStatus / Status Name (#4423)
  • Search All Tickets Setting (#4424)
  • queues: Column Conditions Overwrite (#4445)
  • queues: Row Conditions (#4444)
  • issue: Multiple File Display (#4427)
  • Staff Profile Updates: (#4462)
  • Charset: Add generic transcode php_user_filter (#4469)
  • issue: Image CID Attributes (#4477)
  • Filter Action Saving Fix: (#4475)
  • issue: Session form-data Files (#4482)
  • issue: Default Help Topic Issue Summary (#4484)
  • Implement Referral Internal Notes (#4486)
  • issue: Existing User Registration (#4488)
  • Adjust Filter Saving (49edbb3)
  • oops: Selection Search Bug (#4495)
  • Filter Action Send an Email Issue (#4502)
  • Optimize Upgrade: Remove ThreadEvent 'state' Enum (ebca2f9)
  • Creating Tickets with Attachments (47920c4)
  • issue: Duplicate Personal Queues (#4503)
  • issue: Newly Added Queues (#4504)
  • Help Topic: Ignore invalid help topics (d93bb51)
  • footer: htmlchars company name (f6687f0f)
  • Thread Entry: Chucked body (aff9bcb)
  • Filters: Cleanup filter actions on delete (6372b9c)
  • orm: Add route to merge InstrumentedList (4a793a9)
  • Search: Add duedate to base fields (b8bdd27)
  • DateTimeFilter: Support empty value (95856cd)
  • Export: Make Export Fast Again (#4479)
  • DatetimeField: Format (8623ed6)
  • Oops: Creating Tickets with Attachments (#4508)
  • Column Annotation (2f7e3a0)
  • Add NumericField (af829e8)
  • Add Queue Columns Annotation as Fields. (aa0924a)
  • Retain Help Topics for Emails (#4512)
  • export: Field Display (8adbd37)
  • Filter Action Validation Fixes (#4513)
  • Advanced Search Column Conditions (#4514)
  • Update Thread Events in Batches (bea99ae)
  • Update Fresh Install Process (fce25fb)
  • View All Tickets for User (#4528)
  • Ticket Sources (#4534)
  • Add period to DateTimeField (#4535)
  • Form Attachment Issues (#4539)
  • Attachment Names Issue (#4540)
  • File Disposition (0c6e9ac)
  • Primary Queues Buckets (#4538)
  • Saving Changes to Filters (5f5951d)
  • Event Migration Optimization (#4561)
  • Add new API headers to whitelist (#4563)
  • upgrade: Actually re-fetch the config from database (#4564)
  • issue: Export Event State Error (#4569)
  • issue: Delete User Error (#4570)
  • Dashboard Statistics Issue (#4574, #4585)
  • issue: ticket_link Fatal Error (#4575)
  • Queue Counts (#4572)
  • issue: Queue sort_id (#4577)
  • FileUploadField Validation (#4581)
  • Status Column: Fix display and sorting (#4582)
  • queue: Top-Level Ticket Counts (#4580)
  • Deleting the Default Queue (#4576)
  • issue: Email Default Dept (#4588)
  • issue: create_date Variable (#4589)
  • issue: FAQ/Page Attachments (#4595)
  • Forms: Field Permissions (#4593)
  • Field: Help Topic Forms (#4601)
  • Task Collaborators (#4640)
  • Issue: Edit Export Column Heading (#4649)
  • Clarify User Import Instructions (#4651)
  • Issue: Duplicate Search Results (#4630)
  • Issue: DynamicFormEntry render (26ebcae0)
  • Issue: Filters (#4655)
  • issue: Task Response With Collaborators (#4661)
  • issue: Scrollable Quickfilters (#4663)
  • profile: Reply Redirect (#4656)
  • Oops: Modify 0 in Short Answer Field Fix (#4670)
  • Issue: Mass Assign (#4671)
  • issue: SubQueues Hide PersonalQueues (#4682)
  • issue: New Ticket Field Permissions (#4683)
  • issue: Remove Referral Borked (#4684)
  • Fix crashes compiling language packs on PHP 7 (#4688)

Performance und Sicherheit

  • PHP v5.6-v7.2 Support (#4680)
  • Latest jQuery Upgrade (#4672)
  • Update To Latest mPDF (460b445)

osTicket v1.10.5

Erweiterungen

  • issue: Translation Flags Not Clickable (#4687)
  • issue: Hide Task Loading Overlay (#4660)
  • Issue: Tasks Within Tickets (#4653)
  • issue: Dashboard Export Period (#4650)
  • Improve the Staff login (#4629)
  • oops: Remove DST From User Update (#4599)
  • issue: Dupe Page Requests Fix (#4568)
  • change old wiki urls to new doc urls (#4517)
  • oops: Class GenericAttachment Not Found (#4481)
  • issue: Duplicate Page Requests (#4472)
  • forms: Render Instructions (#4494)
  • accessibility: Screen Readable Actions (#4490)
  • forms: Disabled By Help Topic Users (#4476)
  • issue: CDATA Phone Contains (#4471)
  • Tasks: Task visibility (#4467)
  • issue: mPDF SetAutoFont RTL (#4466)
  • issue: SelectionField nset (#4465)
  • cron: Clean Expired Passwd Resets (#4451)
  • sessions: Clear On Password Set/Reset (#4450)
  • Make getFiles() return files (#4410)
  • issue: mPDF Arabic Fonts (#4455)
  • issue: Task Term Search (#4453)
  • Relative Time Fixes: (#4452)
  • perms: Alphabetize Role/Staff Permissions (#4439)
  • issue: Ticket Filter Does Not Match Regex (#4443)
  • Task Assigned Team Issue: (#4437)
  • issue: FAQ & Canned Attachments Dropping (#4428)
  • issue: Wrong Attachment Names (#4426, #4425)
  • issue: Featured FAQs On Disable (#4416)
  • issue: Deleted Field Thread Events (#4394)
  • issue: Custom File Upload Dropping (#4406)
  • issue: Priority Field Template Variable (#4390)
  • issue: Client Side Thread Entries (#4383)
  • Web Portal Fixes: (#4369)
  • issue: jQuery Sortable Redactor (#4381)
  • issue: CLI Deploy Missing Bootstrap Fix (#4363)
  • issue: Client Side Column Sorting (#4362)
  • issue: ChoiceField Template Variable (#4359)
  • issue: TextThreadEntryBody Sanitize (#4355)
  • issue: Installer Footer Copyright (#4351)

Performance und Sicherheit

  • Latest jQuery Upgrade (#4672)

osTicket v1.10.4

Erweiterungen

  • issue: Auto-Assignment Log (#4316)
  • issue: Language Pack Locale Mismatch (#4326)
  • issue: CLI Deploy Missing Bootstrap (#4332)
  • issue: User Import No Email (#4330)
  • issue: Ticket Lock On Disable (#4335)

Performance und Sicherheit

  • security: Fix Multiple XSS Vulnerabilities (#4331)
  • department: Error Feedback (#4331)

osTicket v1.10.3

Erweiterungen

  • issue: Org. User Account Status (#4219)
  • upgrader: Flush Cache On Upgrade (#4227)
  • issue: Outlook _MailEndCompose (#4206)
  • issue: Files - deleteOrphans() (#4253)
  • issue: Fix imap_open Disable Authenticator (#4195)
  • Check permissions before displaying Close Task (#4177)

Performance und Sicherheit

  • issue: Information Page Performance (#4275)
  • issue: Prevent Click Jacking (#4266)
  • orm: queryset: Fix circular reference error (#4247)

osTicket v1.10.2

Performance und Sicherheit

  • Prevent Account Takeover (be0133b)
  • Prevent Agent Directory XSS (36651b9)
  • Httponly Cookies (5b2dfce)
  • File Upload Bypass (3eb1614)
  • Only allow image attachments to be opened in the browser window (4c79ff8)
  • Fix randNumber() (5b8b95a)
  • CSRF in users.inc.php URL (285a292)
  • AJAX Reflected XSS (e919d8a)

osTicket v1.10.1

Erweiterungen

  • Users: Support search by phone number
  • i18n: Fix getPrimaryLanguage() on non-object (#3799)
  • Add TimezoneField (#3786)
  • Chunk long text body (#3757, 7b68c99)
  • Spyc: convert hex strings to INTs under PHP 7 (#3621)
  • forms: Proper Field Deletion
  • Move orphaned tasks on department deletion to the default department (42e2c55)
  • List: Save List Item Abbreviation (8513f13)

Performance und Sicherheit

  • XSS: Encode html entities of advanced search title (#3919)
  • XSS: Encode html entities of cached form data (#3960, bcd58e8)
  • ORM: Addresses an SQL injection vulnerability in ORM lookup function (#3959, 1eaa691)

osTicket v1.10

Erweiterungen

  • Support Passive Email Threading (#3276)
  • Introduce the concept of Trusted Proxies and Local Networks (4396f91)
  • Account for agents' name format setting when sorting agents (#3274, 5c548c7)
  • Ticket Filters: Support Lookup By Name (#3274, ef9b743)
  • Enable preloaded canned responses by default (#3274, 7267531)

Korrekturen / Verbesserungen

  • Task: Missing Description on create (#3274, 865db9)
  • Save task due date on create (#3438)
  • Show overlay on forms submit (#3426, #3391)
  • upgrader: Fix crash on SequenceLoader (#3421)
  • upgrader: Fix undefined js function when upgrading due to stale JS file (#3424)
  • Use help topic as the subject line when issue summary is disabled (#3274, 74bdc02)
  • PEAR: Turn off peer name verification by default (SMTP) (#3274, 4f68aeb)
  • Cast orm objects to string when doing db_real_escape (#3274, e63ba58)
  • Save department on __create (#3274, c664c93)
  • Limit records to be indexed per cron run to 500 (#3274, 9174bab)

Performance und Sicherheit

  • Fix memory leak when applying 'Use Reply-To Email' ticket filter action (#3437, 84f085d)
  • XSS: Sanitize and validate HTTP_X_FORWARDED_FOR header (#3439, 4396f91)
  • XSS: Encode html chars on help desk title/name (#3439, 2fb47bd)

Please Wait!

Please wait... it will take a second!